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Terms and Conditions

To Order
Faxed or e-mailed orders are required. Please specify quantity and EDP/Part numbers.

Minimum Orders
$25 for standard carbide stock items, $200 for special orders (Powder Not Included). Orders below $25 are subject to a $7.50 handling fee.

Standard Payment Terms
Overseas customers: Prepaid.
US customers: Net 30 Days, pending credit approval, past due after 30 days from billing date.

Freight is F.O.B. Origin. ZCC America offers daily service with FedEx and UPS. Shipments made Pre-Pay & Add on ZCC America FedEx or UPS accounts are subject to a $2.50 handling fee for domestic shipments and a $25.00 handling fee for international shipments. We are also happy to utilize any freight carrier when shipping on a collect or third-party account with no additional handling fee.

Return Policy
Standard items that ZCC America maintains in stock may be returned with a 5% restocking fee. All returns must be received within 2 months of original ship date in original packaging. We are unable to accept returns on non-stock items or special items.